FAQs
❓ Frequently Asked Questions (FAQs)
Welcome to the Electrobuddy Help Center!
We’ve answered some of the most common questions to make your shopping experience smooth and simple.
🛍️ Ordering & Payments
Q: How can I place an order?
A: Just browse our collections, add your favorite products to the cart, and proceed to checkout. It’s quick and secure!
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, UPI, net banking, and digital wallets like Paytm, Google Pay, and PhonePe.
Q: Is Cash on Delivery (COD) available?
A: Currently, we do not offer COD. All payments must be made online during checkout.
🚚 Shipping & Delivery
Q: Do you ship across India?
A: Yes! We deliver pan-India through trusted courier partners.
Q: How long does delivery take?
A: Orders are usually delivered within 4–7 business days, depending on your location.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking link via email or SMS.
🔄 Returns & Refunds
Q: What is your return policy?
A: We offer easy 7-day returns for damaged, defective, or incorrect products. Please reach out to us with proof (photos/videos) for quick resolution.
Q: How do I request a return or replacement?
A: Email us at support@electrobuddy.store within 7 days of delivery. Our support team will guide you.
Q: When will I receive my refund?
A: Refunds are processed within 3–7 working days after the returned item is received and verified.
📦 Products & Warranty
Q: Are your products original and quality-tested?
A: Yes! Every item at Electrobuddy is authentic, quality-checked, and tested before dispatch.
Q: Do your gadgets come with a warranty?
A: Warranty details vary by product and are mentioned on the product page (if applicable).